Search found 1581 matches

by JonW
Fri Apr 19, 2019 4:46 pm
Forum: General Discussion
Topic: Updating firmware via USB DFU
Replies: 27
Views: 215

Re: Updating firmware via USB DFU

Took some time this morning to take off the end plate that has the USB connection. After taking the end plate off, I plugged in the usb cable to my computer and received a tone that something was plugged into my computer. Windows came up with a message that the BCS-482 is connected. Zadig even disp...
by JonW
Thu Apr 18, 2019 4:23 pm
Forum: General Discussion
Topic: Updating firmware via USB DFU
Replies: 27
Views: 215

Re: Updating firmware via USB DFU

Do you have one of the first batch units with the thicker end plates? I'm wondering if the USB cable isn't making a good contact. Can you test it without the end plate on the case?
by JonW
Thu Apr 18, 2019 12:30 pm
Forum: General Discussion
Topic: Updating firmware via USB DFU
Replies: 27
Views: 215

Re: Updating firmware via USB DFU

Very odd. Can you go to "Device Manager" and see if you have any unknown devices. When plugging in the USB, do you get any kind of audible confirmation that a device was attached to your system? It should appear in device manager even if you haven't loaded the driver with Zadig.
by JonW
Thu Apr 18, 2019 10:41 am
Forum: General Discussion
Topic: Updating firmware via USB DFU
Replies: 27
Views: 215

Re: Updating firmware via USB DFU

Are you applying power to the BCS in addition to attaching the USB cable? It must be powered up by 12V.
by JonW
Wed Apr 17, 2019 9:32 pm
Forum: General Discussion
Topic: Updating firmware via USB DFU
Replies: 27
Views: 215

Re: Updating firmware via USB DFU

What version of Windows are you on?
You can also try going to "Options" and select "List All Devices". The 482 should be displayed like below.
Zadig.png
Zadig.png (31.54 KiB) Viewed 17 times
by JonW
Sun Apr 14, 2019 12:33 pm
Forum: General Discussion
Topic: Updating firmware via USB DFU
Replies: 27
Views: 215

Re: Updating firmware via USB DFU

Medic_Slim - There's something funky going on here with this unit. We'd like to swap it out with a new one for you so we can take a look at what is causing issues on this one. Please call Curtis at Brewers Hardware. He will issue a UPS call tag to pick yours up and he'll send you a new one.
by JonW
Sat Apr 13, 2019 11:37 am
Forum: General Discussion
Topic: Updating firmware via USB DFU
Replies: 27
Views: 215

Re: Updating firmware via USB DFU

Are you running through any type of wireless bridge or is this directly plugged into your router?
by JonW
Fri Apr 12, 2019 3:24 pm
Forum: General Discussion
Topic: Updating firmware via USB DFU
Replies: 27
Views: 215

Re: Updating firmware via USB DFU

Are you power cycling it after the flash? That needs to be done to take it out of DFU mode. Also unplug the USB before power cycling.
by JonW
Fri Apr 12, 2019 2:34 pm
Forum: General Discussion
Topic: Updating firmware via USB DFU
Replies: 27
Views: 215

Re: Updating firmware via USB DFU

Have you done a hard reset after the update? Have you tried updating again?
by JonW
Fri Apr 12, 2019 10:31 am
Forum: General Discussion
Topic: Updating firmware via USB DFU
Replies: 27
Views: 215

Re: Updating firmware via USB DFU

Running the installation command line under Homebrew (/usr/bin/ruby -e "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/master/install)") it asks for a password - it shows a key. What do I do to get around this? That's going to be your administrative sudo password to allow installat...