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I'm having intermittent issues with my BCS462. Both temp probes will intermittently go to zero and require a reset of the controller. I've tried reconnecting probes but ultimately both of my past 2 brew days have required me to reset the controller and the probes then work fine. Think it's a short somewhere?
Probes go to Zero if you are disconnected so I would check your wiring. I would remove the wires from the BCS and use some fine sandpaper on those ends. If you have any solder connections,I would check them as well.
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