No Alarm sound

[rcrabb22]

What am I doing wrong?

I set the alarm to loop until I shut it off. I am using the default "/alarm_clock.mp3" in system settings, FireFox browser. The text "Alarm On" displays under the Alarm Off button on main control page on a state transition but I get no sound. I verified I can play an mp3 file on this OLD OLD laptop, (still on Win2k OS). I have set all volumes to max as well as the laptop volume settings. Other sounds work.

[rcrabb22]

I just noticed this disclaimer on the Alarms control section of the BSC web interface:

Note: Recent browser updates have disabled native mp3 support. The Alarm feature may not work on this browser. This feature will be available in a future firmware update.

Guess I'm SOL until it is fixed.

[ECC]

Click on the link below, or copy the urls that I listed below and paste them directly into your browser address bar. What I'm trying to figure out is if your browser can play ANY mp3 first, and go from there. This link is the same mp3 file that the BCS uses, except its copied to my website server.

http://www.embeddedcc.com/tmp/alarm_clock.mp3

When you click on that link, you should hear the alarm mp3. The browser's built in player will be displayed. Does that work? If so, next try accessing the same mp3 stored on your BCS.

(sub your BCS ip address)
http://192.168.0.103/alarm_clock.mp3

Does that work?

If both of those work for you , it might be a firmware specific problem. The guts of the alarm code were changed around 3.4 to address an issue (and the disclaimer that you mention was for the pre-3.4 issue, but it was never removed).. So if you're running an older firmware, you might want to update and try that.

If that still doesn't work, it might be that your browser doesn't support the new html5 audio tag, which is what the BCS alarm uses. All major browsers support this, but if you're running a very old version it might not. Try this example to verify the html5 <audio> browser compatibility
http://www.w3schools.com/html5/tryit.as ... tml5_audio

[rcrabb22]

Click on the link below, or copy the urls that I listed below and paste them directly into your browser address bar. What I'm trying to figure out is if your browser can play ANY mp3 first, and go from there. This link is the same mp3 file that the BCS uses, except its copied to my website server.

http://www.embeddedcc.com/tmp/alarm_clock.mp3

When you click on that link, you should hear the alarm mp3. The browser's built in player will be displayed. Does that work? If so, next try accessing the same mp3 stored on your BCS.

PASSED Heard alarm pulse twice

(sub your BCS ip address)
http://192.168.0.103/alarm_clock.mp3

Does that work?

Substituted my IP address for per your instructions and
Test passed.

If both of those work for you , it might be a firmware specific problem. The guts of the alarm code were changed around 3.4 to address an issue (and the disclaimer that you mention was for the pre-3.4 issue, but it was never removed).. So if you're running an older firmware, you might want to update and try that.

Current firmware version is BCS-460 v3.4.5

If that still doesn't work, it might be that your browser doesn't support the new html5 audio tag, which is what the BCS alarm uses. All major browsers support this, but if you're running a very old version it might not. Try this example to verify the html5 <audio> browser compatibility
http://www.w3schools.com/html5/tryit.as ... tml5_audio

Used the link and I heard the horse whinny.

[Kent]

I am having the same issue. Except when I click on the link to the mp3 on your site, or enter my ip address it brings up a dialog box asking me what I want to open it with. The other link plays without bringing up the dialog.

Any suggestions?

[Kent]

This is really getting frustrating not having an alarm. Has anyone found a fix for this?