Updating firmware via USB DFU

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Medic_Slim
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Re: Updating firmware via USB DFU

Post by Medic_Slim » Sat Apr 13, 2019 8:59 am

Yes...

I flashed the firmware. flash Utility showed complete no errors. Power cycled the 482. Unit did not pull an IP address.

re flashed firmware. Showed complete no errors. Power cycle the 482. Unit did not pull an IP address. Hard reset unit. 482 pulled an IP address however unable to load GUI page. 5 Mins later the 482 is no longer viable on the network.

brahn
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Re: Updating firmware via USB DFU

Post by brahn » Sat Apr 13, 2019 10:11 am

When you power it on do you see the lights flash on the ethernet connection?

If you do: try another hard reset, hold down the reset button for 15 seconds then release. Assuming it comes back on and you can see it in BCS finder, try accessing the API: http://your.bcs.ip/api/debug and see what that returns.

Does your configuration normally use DHCP or a static IP assigned in the BCS?

I haven't seen this happen before, so I'm just going back to basics to try to figure out what might be causing this issue.

Medic_Slim
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Re: Updating firmware via USB DFU

Post by Medic_Slim » Sat Apr 13, 2019 11:13 am

hard reset. Did not pull an IP address. My previous config was setup as static but with a reset it should revert back to DHCP. Lights flash on network port. IDK whats up

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JonW
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Re: Updating firmware via USB DFU

Post by JonW » Sat Apr 13, 2019 11:37 am

Are you running through any type of wireless bridge or is this directly plugged into your router?

Medic_Slim
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Re: Updating firmware via USB DFU

Post by Medic_Slim » Sat Apr 13, 2019 11:55 am

Plugged directly in.

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JonW
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Re: Updating firmware via USB DFU

Post by JonW » Sun Apr 14, 2019 12:33 pm

Medic_Slim - There's something funky going on here with this unit. We'd like to swap it out with a new one for you so we can take a look at what is causing issues on this one. Please call Curtis at Brewers Hardware. He will issue a UPS call tag to pick yours up and he'll send you a new one.

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Broph
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Re: Updating firmware via USB DFU

Post by Broph » Wed Apr 17, 2019 6:02 pm

Is the Zadig program supposed to list the BCS when I have my Windows Laptop hooked up to the BCS-482 using a USB cable?

I've tried 2 different USB cables, but the only devices that are listed for me are:
- Generic USB Hub
- Integrated Webcam
- Intel Wireless Bluetooth
- Intel Sensor Solution
Thomas Brophy
AleForce Homebrewery

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JonW
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Re: Updating firmware via USB DFU

Post by JonW » Wed Apr 17, 2019 9:32 pm

What version of Windows are you on?
You can also try going to "Options" and select "List All Devices". The 482 should be displayed like below.
Zadig.png
Zadig.png (31.54 KiB) Viewed 16 times

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Broph
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Re: Updating firmware via USB DFU

Post by Broph » Thu Apr 18, 2019 4:34 am

Thanks for confirming. I was using a Dell XPS 12 with Windows 10 Pro.

I have List All Devices checked.

I'll try using my docking station or another computer to see if I can get a different result.
Thomas Brophy
AleForce Homebrewery

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Broph
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Re: Updating firmware via USB DFU

Post by Broph » Thu Apr 18, 2019 9:37 am

Tried another computer that had Windows 10 on it. No BCS482 listed in the devices in Zadig.
Thomas Brophy
AleForce Homebrewery

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