ECC Forum

I've spent the last 7 hours trying to update my BCS. I'm so darn fustrated I want to get rid of this thing. I'm in the middle of building my room and control panel and if this thing is as user unfriendly as the update I made a BIG mistake buying.

Is there anyone live to talk to for support? Im done wasting my time.

I have the BCS conneted directly to the router. I can access the BCS through my laptop and Ipad and have accessed the systems settings/firmware update mode button . I've downloaded the TFTP software called Solarwinds. I think I'm not using the TFTP software correctly but the resources and instructions are a no help. After I down loaded the BCS460 bin file what do I do with it? This file is saved on my download file. When I click on it Solarwinds opens?? Do I need to move the file BCS460 bin file into Solarwinds somehow for the actual transfer? If so, I don't know how.

I am getting the messsage within the TFTP software that it is connected to the BCS but get "Transmission fail.could not find file C\TFTP-Root\bcs460.bin

mdunlop4428 wrote:<snip> get "Transmission fail.could not find file C\TFTP-Root\bcs460.bin

I think this is your issue right here. Did you install the Solar Winds TFTP server to the folder "C:\TFTP-Root"? Either that or this is the default folder it uses for file transfers. Either way, it appears that is where it is looking for the file bcs460.bin. If that folder does not exist, create it and then put the downloaded bin file there.

Jon,
I can't thank you enough. How a small thing like this can make a man cry uncle is beyond me.

That was the silver bullet!

Glad to hear it worked!